Last Updated: 27 / 12 / 2025
At Jigyasa Edu (https://jigyasaedu.com), we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our online and offline educational services.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
- Name
- Email address
- Mobile number
- Address
- Date of birth
- Academic details
b) Payment Information
- Transaction details
- Payment status
(Note: We do not store debit/credit card details. Payments are processed via secure third-party gateways.)
c) Technical & Usage Data
- IP address
- Browser type
- Device information
- Pages visited
- Cookies and tracking technologies
2. How We Use Your Information
We use the collected information to:
- Provide online courses and offline coaching services
- Process admissions and payments
- Communicate course updates and announcements
- Send RCS, SMS, WhatsApp, email, and call notifications
- Improve website performance and user experience
- Comply with legal and regulatory requirements
3. RCS / SMS / WhatsApp / Email Communication Consent
By registering on jigyasaedu.com or enrolling in any course, you provide your explicit consent to receive:
- RCS messages
- SMS alerts
- WhatsApp messages
- Emails
- Phone calls
These communications may include:
- Admission updates
- Course-related information
- Fees reminders
- Study material updates
- Promotional and educational content
You may opt out of promotional messages anytime by contacting us.
4. Cookies & Tracking Technologies
We use cookies to:
- Analyze website traffic
- Remember user preferences
- Improve functionality and performance
You can disable cookies through your browser settings if you choose.
5. Sharing of Information
We do not sell or rent your personal information.
Information may be shared only with:
- Payment gateway providers
- SMS/RCS/WhatsApp service providers
- Legal or regulatory authorities (if required by law)
All third-party services follow strict confidentiality and data protection standards.
6. Data Security
We implement appropriate technical and organizational measures to protect your data from:
- Unauthorized access
- Data misuse
- Loss or alteration
However, no method of online transmission is 100% secure.
7. Data Retention
We retain personal information only for:
- As long as required to provide services
- Legal, accounting, or regulatory purposes
Once data is no longer required, it is securely deleted.
8. User Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion (subject to legal obligations)
- Withdraw consent for marketing communications
Requests can be sent to our official contact details.
9. Children’s Privacy
Our services are intended for students preparing for educational examinations.
If a student is under 18, consent from a parent or guardian is implied at the time of registration.
10. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
11. Changes to This Privacy Policy
Jigyasa Edu reserves the right to update this Privacy Policy at any time.
Changes will be posted on this page with an updated date.
12. Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.
13. Contact Us
For any questions or concerns regarding this Privacy Policy, contact us at:
📧 Email: support@jigyasaedu.com
🌐 Website: https://jigyasaedu.com